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WappCloud for Education & EdTech

Make Every Student Interaction Count.

Engage students, simplify enquiries, and keep academic communication moving with WhatsApp.

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Illustration of a student with a backpack using a smartphone on a bright campus, beside a large phone showing blank chat bubbles and a stack of books
Where it helps

From first question to ongoing support

  1. Illustration of a student exploring course information with a laptop, books and a smartphone in a bright library

    Course Enquiries

    Help students get answers about courses, programmes, and available information.

    • WhatsApp chatbot
    • Instant replies
    • Quick replies & templates
  2. Illustration of a student speaking with an admissions staff member at a welcoming college reception counter

    Admissions and Enrolment

    Make it easier to handle admission enquiries and guide students through the next steps.

    • Chatbot flows
    • Appointment booking
    • Shared team inbox
  3. Illustration of a small group of students with laptops and notebooks in a bright classroom with a large screen

    Student Engagement

    Share relevant announcements, updates, and learning-related communications.

    • Broadcasting
    • Audience segmentation
    • Approved message templates
  4. Illustration of a student checking a smartphone beside books and a calendar with greenery in the background

    Ongoing Support

    Help students and parents get assistance with common questions and administrative updates.

    • Shared team inbox
    • Custom notifications
    • Quick replies
Illustrative workflow

How a student question could reach the right person

An example of how an institution could set this up with WappCloud's tools. It is not a ready-made education workflow, the messages are samples, and some steps are handled by your team. Automated messages use approved templates and go only to people who have opted in.

Example stepWappCloud tool it could use
  1. Step 1:

    Student asks a question

    Student

    Hi, can you tell me about your evening programmes?

    WappCloud tool: WhatsApp chatbot

  2. Step 2:

    Student receives a response

    Institution

    Happy to help! Here's an overview. Would you like to speak to our team?

    WappCloud tool: Instant replies

  3. Step 3:

    Connected to the right team or next step

    Institution

    Of course. Our admissions team will pick this up from here.

    WappCloud tool: Shared team inbox

Ready to make every student interaction count?

Start more helpful conversations with students and parents on WhatsApp.

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