Launch Your Online Store & Start Selling on WhatsApp!

Empower your business to reach customers instantly. Let them discover, browse, and purchase your products or services directly from WhatsApp—anytime, anywhere.

WhatsApp Commerce Capabilities

Catalog Creation — Build and manage product catalogs easily with images, pricing, descriptions, and stock details.

Store Management — Create and manage multiple stores, categories, and product groups within WhatsApp.

Order Management — Track orders in real-time, manage statuses (pending, shipped, delivered), and automate updates.

Payments for Catalog — Enable secure, direct payments for products listed in your catalog.

Shoppable Product Messages — Send interactive product cards to customers with ‘Add to Cart’ and ‘Buy Now’ options.

Inventory Sync — Keep your WhatsApp catalog updated automatically from your backend or eCommerce platform.

Multi-Product & Personalized Recommendations — Suggest best-selling or related products to boost AOV.

Notifications & Updates — Send automatic order confirmations, shipping alerts, and payment reminders.

Why Use WappCloud for WhatsApp Commerce?

Create catalogs and stores effortlessly inside WhatsApp.

Manage orders and inventory in real-time from a single dashboard.

Accept secure payments for catalog products directly in chat.

Automate the entire commerce flow — from product discovery to order fulfillment.

Collect Payments Instantly on WhatsApp

Enhance customer experience with secure, native payments directly within WhatsApp. Reduce abandoned carts, simplify checkout, and keep users engaged without redirects.

Automate Your WhatsApp Commerce Workflows

Streamline your ordering journey with automated checkout flows. Instantly share order totals, collect shipping details, and provide secure payment links for a smooth, hassle-free experience.

Launch Your WhatsApp Store with Custom Catalogs

Empower your sales team to create and share personalized catalogs directly from the inbox. Deliver a guided shopping experience that boosts engagement and sales.

WhatsApp Commerce — FAQs

What is WhatsApp Commerce?

WappCloud’s WhatsApp Commerce lets businesses sell products and services directly on WhatsApp. Engage customers instantly, showcase offerings, answer queries in real-time, and deliver a smooth shopping experience—all within WhatsApp.

How can I organize my products into WhatsApp Collections?

You can group products into collections within your WhatsApp catalog to make browsing easy, helping customers quickly find what they need and boosting engagement.

What is a WhatsApp Catalog and how do I create one?

A WhatsApp Catalog is your digital storefront. With WappCloud, you can upload product images, descriptions, prices, and organize items into collections for a seamless shopping journey.

How can I set up automated checkout workflows on WhatsApp?

WappCloud allows you to automate the entire checkout flow—guiding users from product selection to shipping info and payment—ensuring a smooth, quick buying experience.

Can automated checkout workflows handle payments on WhatsApp?

Yes! WappCloud supports secure in-chat payments, reducing cart abandonment and simplifying transactions.

How can I share order updates automatically via WhatsApp?

WappCloud can send automatic notifications for order confirmations, shipping status, and delivery alerts—keeping customers informed every step of the way.