Collaborate Seamlessly with WhatsApp Shared Team Inbox
Manage all customer conversations from a single WhatsApp number with ease. WappCloud’s Shared Team Inbox brings your entire team together on one platform, ensuring no message is ever missed and every customer receives timely, consistent responses. Collaborate smarter, respond faster, and deliver delightful customer experiences at scale.
Shared Inbox Capabilities
Centralized Inbox: Manage all messages, threads, and conversations in one place.
Organize Teams: Create teams and assign chats to the right members for faster handling.
Broadcast Communication: Send announcements or updates to multiple contacts efficiently.
Manage Contacts: Keep customer data organized and use tags to categorize and track interactions.
Quick Replies & Templates: Speed up responses with reusable, pre-approved templates.
Performance Tracking: Monitor team activity, response times, and chat resolution rates.
Why Choose WappCloud's Shared Team Inbox?
Smart Team Management: Coordinate teams effortlessly and ensure accountability for every conversation.
Efficient Contact Handling: Manage thousands of contacts with tags, lists, and import/export tools.
Engage, Sell & Support: Access full chat histories to personalize interactions and drive growth.
Seamless Collaboration: Organize teams for sales, support, or shifts to boost response speed.